Privacy Policy
Last updated: [date] · This is a starter template with placeholders in [brackets].
1. Who we are
AERIS Ventilation Engineering Ltd ("we", "us") is the data controller for personal data collected through this website. Registered office: [address]. Company No. [00000000]. Contact: design@aeris-ventilation.co.uk.
2. What we collect
When you submit an enquiry or request a resource we collect the details you provide: name, email address, phone number (optional) and the message/project information you choose to share. We do not collect special-category data.
3. Lawful basis
We process enquiry data on the basis of your consent (given via the form checkbox) and our legitimate interest in responding to and managing enquiries about our services.
4. How we use it
- To respond to your enquiry and arrange a survey or design proposal;
- To send the resource you requested, where applicable;
- To keep records of correspondence relating to potential and live projects.
5. Sharing & processors
Form submissions are handled by our form processor, [Formspree], acting as a data processor on our behalf. We do not sell your data or share it for marketing. Processors are bound by appropriate data-processing terms.
6. Retention
We keep enquiry data for [e.g. 24 months] from last contact, and project records for the period required to meet warranty, tax and legal obligations.
7. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict or object to processing, and to data portability. To exercise these, email design@aeris-ventilation.co.uk. You may also complain to the Information Commissioner's Office (ICO).
8. Cookies
See our Cookie Policy for how we use cookies and analytics, and how to change your choice.